Ordering FAQ

1. What payment methods do you accept?

We accept a variety of payment methods including credit/debit cards, PayPal, Apple Pay, Google Pay, and more to ensure a secure and convenient shopping experience.

2. How do I place an order?

Simply browse our products, add your desired items to the cart, proceed to checkout, and complete the payment process. You will receive an order confirmation via email.

3. How long will it take to process and ship my order?

Orders are typically processed within 24 hours. Shipping times depend on your location and the shipping method chosen, but we strive to deliver your order as quickly as possible.

4. How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to monitor your shipment’s progress.

5. What is your return and exchange policy?

We accept returns and exchanges within 7 days of receipt, provided the items are unused and in their original packaging. For detailed information, please refer to our [Return Policy link].

6. How can I contact customer support?

You can contact our customer support team at cs.ibeeliv@gmail.com. We are happy to assist you!

7. Are prices inclusive of taxes?

Yes, all prices are inclusive of applicable taxes. You will not be charged additional taxes during checkout.

8. Do your products come with a warranty?

Some products are covered by warranty. Please check the product details for specific warranty information.

9. Can I modify or cancel my order?

If your order has not yet been shipped, you can contact us to modify or cancel it. Once the order has shipped, modifications or cancellations may not be possible.

10. How do I stay updated on your latest deals and new products?

Follow us on our social media channels, subscribe to our newsletter, or sign up for notifications to stay informed about our latest offers and updates.